terms and conditions

Introduction

Welcome to O Palco Restaurant, located at Av. Dom Afonso Henriques, 3000-011 Coimbra. These terms and conditions govern the use of our website [www.o-palco.pt], reservations made by phone (938 451 205), email (geral@o-palco.pt), as well as your presence and interactions at our establishment.

By using our website, making a reservation, or visiting our restaurant, you agree to be bound by these terms and conditions, which, along with our Privacy Policy, govern O Palco’s relationship with all its customers.

Reservations

  • Reservations can be made through our website, by phone, or email.
  • Reservation confirmation will be sent via email or SMS, depending on the preference indicated at the time of booking.
  • We ask that any cancellations or changes to your reservation be communicated as far in advance as possible.

Use of the Website

  • The content of our website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on our website for any particular purpose.

Copyright

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics, and content. Reproduction is prohibited.

Conduct in the Restaurant

  • All customers are expected to respect the environment, employees, and other customers of the restaurant.
  • We reserve the right to refuse service or remove individuals from the premises if inappropriate behavior is observed.

Limitations of Liability

  • O Palco will not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from the use or inability to use our services, whether on a contract, negligence, or other tortious action basis.

Changes to the Terms and Conditions

  • We reserve the right to change these terms and conditions at any time. Any changes will be effective immediately upon posting on our website, and your continued use of our website, reservation services, or visits to our restaurant will constitute your consent to such changes.

Applicable Law

  • These terms and conditions are governed by and interpreted in accordance with the laws of Portugal, and any dispute related to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Portugal.

Contact

For any questions or clarification needed regarding these terms and conditions, please contact us at geral@o-palco.pt.